Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board (BSW ICB) is developing a new frailty strategy to improve care, reduce inequalities, and ensure that people living with frailty receive the right support at the right time.

As part of our commitment to putting people at the heart of everything we do, we are inviting individuals, families, carers, and communities to share their experiences and views on frailty.

You can help with this today by filling in our short survey here: https://eu.surveymonkey.com/r/3D9F97V

Why Your Voice Matters

Frailty is a condition that affects many aspects of life — from physical health and emotional wellbeing to independence and access to care. We’ve already heard from people across our region who’ve shared powerful insights into what experiencing frailty means to them, how it impacts daily life, and what support they need.

Some described frailty as:

  • “Tiredness, restrictions and sadness.”
  • “Difficulty with balance and getting around.”
  • “Feeling overlooked until something goes wrong.”

Others highlighted issues including:

  • “I wish my tiredness and fatigue had been taken seriously and investigated earlier. It was only after I had two falls and ended up in A&E that I was referred to the falls clinic and further tests were done. Early attention might have helped avoid that crisis altogether. Especially for people from the Caribbean.”
  • “Finding the right person to help with housework would make a big difference — especially when fatigue and tiredness set in due to medication, like blood pressure tablets, which slow you down.”
  • “In terms of end of life - I’d feel reassured knowing my wishes are clearly written down, communicated to those who matter, and treated with sensitivity.”

These voices are helping us to shape a strategy that reflects real experiences and leads to better outcomes for everyone.

How You Can Help

We want to hear from you. Whether you live with frailty, care for someone who does, or simply want to share your thoughts — your input is vital.

Complete our short survey here
It only takes a few minutes, and your feedback will directly inform how we design and deliver services across BSW.

Together, we can build a future where everyone affected by frailty receives the care, dignity, and support they deserve.

https://eu.surveymonkey.com/r/3D9F97V

Further updates on our strategy will be published here, check back for more details.