People in Bath and North East Somerset, Swindon and Wiltshire will soon receive more health and social care in or near their homes, in a more joined-up and streamlined way.

HCRG Care Group has been appointed to lead an innovative new community-based care partnership with the NHS, local authorities and charities that will transform the care and support that people get to help them with their health and wellbeing at every stage of their lives.

Traditional community services such as nursing, therapy and personal care will be enhanced as they become part of new integrated neighbourhood teams, working across homes, care homes, clinics, schools and community centres to bring more personalised support to local people.

The aim is to build on the services that are valued by patients and their loved ones, as well as giving people more support in living healthier lives.

Among the benefits local people can expect to see will be:

  • A single place or front door to get community-based care, help and support. The new front door will be fully accessible to all, and be available in a face-to-face location, as well as online and over the phone.
  • At least £7m a year will be invested in partnerships with VCSE providers to build community capacity to provide early help and support within communities from the end of 2027.
  • Inappropriately located or outdated buildings will also be refurbished or phased out.
  • Transforming the way that people access care will also reduce the pressure on GP practices and hospitals, which are seeing more people with health problems that could be effectively treated closer to home.

Total funding for the services is £144 million per year, with HCRG Care Group supporting up-front investment to deliver changes more quickly.

The ICB worked in partnership with Bath and North East Somerset Council, Swindon Borough Council and Wiltshire Council to commission HCRG Care Group, which will assume responsibility for community services from 1 April 2025.

Further information and additional resources

Click on the links below to find out more about HRCG Care Group’s appointment as the new provider of community-based care in Bath and North East Somerset, Swindon and Wiltshire.

More details on HCRG Care Group can be found online at www.hcrgcaregroup.com.