What is Anticipatory Care?

Anticipatory Care is proactive, personalised health and care planning for people with complex needs, co-ordinated and delivered through multi-disciplinary teams across BaNES, Swindon and Wiltshire (BSW).

Working together across the health and care system to anticipate and plan for people’s health and care requirements can improve outcomes and helps to reduce demand for same-day appointments and services.

In BSW, anticipatory care is aimed at people living with multiple long-term conditions, and centres on what is important to the individual.

Many health and care organisations in BSW are already delivering elements of anticipatory care.

This toolkit aims to support BSW’s health and care teams in sharing best practice and increasing anticipatory care across the system.


Video Introduction

Watch this short video introduction to Anticipatory Care from BSW clinical lead for Ageing Well, Dr Mark Luciani


Case Identification 708

Case Identification

Finding the people who could
benefit most

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Mutli Disciplinary Working 708

Multi Disciplinary Working

Working together to plan and
deliver care

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Holistic Assessment 708

Holistic Assessment

Planning collective health, social and self-care needs

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Coordinated Care 708

Coordinated Care

One contact for an individual’s care

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Personalised Care and Support Planning 708

Personalised Care and Support Planning

Helping people to take an active role in their care

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Interventions and Support 708

Interventions and Support

Tailored support across the system

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Contact the team

Dr Mark Luciani and the team would love to hear from colleagues who have useful tools and examples of Anticipatory Care in practice in BSW, which could potentially be shared here.

Please email bswicb.bsw-tcc@nhs.net and use the subject heading 'BSW Anticipatory Care'.