What is Personalised Care and Support Planning (PCSP)?

Personalised Care and Support Planning involves engaging and empowering people to take an active role in their care. This is done through shared decision-making conversations to understand what matters to them and their health and wellbeing goals.


How do you do it?

Following a holistic assessment, a Personalised Care and Support Plan (PCSP) should be co-produced with the individual. Ideally, these conversations should be carried out by a professional who already has a relationship with them.

The individual should have access to all the information they need ahead of the meeting. They should also be given the opportunity to invite a support person to attend if helpful. This could be a family member, friend or unpaid carer (or similar).

The plan should then be shared with all the professionals who are involved in the individual’s care.

As part of this process, clinical input is recommended in order to advise whether a Multi-Disciplinary Team (MDT) approach is required to deliver the PCSP.


Useful tools

The following tools can help with Personalised Care and Support Planning:

Case studies