Integrated Care Records

Your local health and care services, including social care, are working more closely together to provide a joined-up service to support you.

When we work together we improve the quality of care we offer because the clinicians and other health and care professionals involved in your treatment have the best information on which to base their decisions.

It reduces the need for you to repeat information about you to different people involved in your care, thereby saving you time and frustration. It also makes the services themselves more efficient.

It is important that clinicians and other health and care professionals involved in a person’s care are able to view the relevant records as and when appropriate. In order to achieve this health and care organisations across BaNES Swindon and Wiltshire have access to an Integrated Care Record. This allows information recorded in one health or care organisation to be available to a professional caring for you who works in another.

Anonymised data is also used to help monitor and improve the quality of the services you receive. This doesn’t include information about who an individual is but provides important information about the services we provide.

There are very strict rules to control how and when records are used and they lay out what your rights are as part of this process.

You have the right to ask us to not use your information. Having read the information regarding the Integrated Care Record alongside your Practice Privacy Notice you will be able to make an informed decision as to whether you wish to object to having an Integrated Care Record in BSW. This means your information will not be shared in the Integrated Care Record and your care will be delivered without the benefits offered by the Integrated Care Record.  Information will still be shared about you but it will be via phone calls, emails and letters between the organisations caring for you. This may mean you receive your care and treatment more slowly than if you had an Integrated Care Record.

Frequently Asked Questions

Our Health Our Future panel feedback

Bath and North East Somerset , Swindon and Wiltshire ICB recently asked local people what they thought about sharing health and care information digitally using the Our Health, Our Future panel.

People who are part of this panel are selected to be representative of the wider BSW population and receive regular surveys about a variety of topics through the year to which they respond anonymously.

A significant majority of panellists - over 90 per cent - agree that sharing information across Health and Care Professionals and analysing personal records anonymously is important. Just over three quarters of panellists also said they would find a personal health and care app useful.

The full results are available:

BSW OHOF Panel Survey 4 Results December 2020

The overwhelming public support for our information sharing projects serves as a useful reminder of the importance of the work. These results also underline the importance that the views of those who are less enthusiastic about technology are considered when improvements to services are made possible through digital transformation.

 

Your right to object to information sharing

The organisations in the B&NES, Swindon & Wiltshire area have a public duty to care for patients and service users. Under data protection legislation, organisations process information which is necessary to provide the health and social care services to patients, as well as the management of health or social care systems and services.

You have the right to ask us to not use your information. Having read the information regarding the Integrated Care Record alongside your Practice Privacy Notice you will be able to make an informed decision as to whether you wish to object to having an Integrated Care Record in BSW. This means your information will not be shared in the Integrated Care Record and your care will be delivered without the benefits offered by the Integrated Care Record.  Information will still be shared about you but it will be via phone calls, emails and letters between the organisations caring for you. This may mean you receive your care and treatment more slowly than if you had an Integrated Care Record.

If you wish to exercise your right to object, you need to complete this opt-out form.

 

Summary Care Records

Your Summary Care Record (SCR) is a short summary of your GP medical records. It tells other health and care staff who care for you about the medicines you take and your allergies.

SCRs are especially useful for patients who have a learning disability or find it difficult to communicate, but they can be beneficial to all people, especially in emergency situations in which patients are treated away from their usual hospital or GP surgery. Read more about SCR.

Opting out of Summary Care Records

SCRs improve care, but if you don't want to have one you can opt out. Tell your GP or fill in an SCR opt-out form and give it to your GP practice.