Right Service, Right Time
Help Us Help You.
Get to the right service at the right time.
Self Care at Home
Self care starts with looking after your health to make sure you stay well.Many minor illnesses and injuries can be cared for at home, with no need to visit your GP. There are many ways you can access expert advice from home on how to manage feeling unwell.
Looking After Sick Children
Get help when looking after sick children
Community Pharmacy
Your local Pharmacist is a trained medicine expert who can dispense and advise you on the safe use of prescription, repeat prescription and over-the-counter medicines.
All pharmacies have a private area where you can talk to a Pharmacist in confidence, and you don’t need to book an appointment to see a Pharmacist.
GP Practice
GPs deal with a whole range of health problems including:
- Conditions that can’t be treated with over the counter medication or advice from a Pharmacist
- Coughs lasting more than three weeks
- New moles appearing or existing moles changing shape, size or colour
They also provide health education, offer advice on smoking and diet, run clinics, give vaccinations and carry out simple surgical operations.
NHS 111
NHS 111 is there for you when you have a healthcare need that is not life threatening. It is available 24 hours a day, 365 days a year.
Minor Injury Unit
MIUs are run by experienced clinicians and are available to treat non-life-threatening injuries.
Urgent Treatment Centre
If you have a non-life-threatening illness or injury, there are lots of ways you can access advice and care without going to an Emergency Department. This allows emergency staff to concentrate on people with serious, life-threatening conditions and will save you a potentially long wait.
There are three urgent treatment centres in our region, run by experienced clinicians who can treat minor illnesses and injuries.
Mental Health Services
If you are currently experiencing a mental health crisis or supporting someone in crisis, please call the Avon and Wiltshire Mental Health Partnership NHS Trust crisis line: 0800 953 1919.
In an emergency call 999