Public thanked for continued support as dedicated NHS teams respond to busy bank holiday weekend


The NHS in Bath and North East Somerset, Swindon and Wiltshire has thanked local people for their continued support, after frontline teams worked throughout the recent period of national mourning.

When others took time to pay their respects to HM Queen Elizabeth II on Monday 19 September, dedicated staff at the region’s hospitals and urgent care facilities remained on hand to ensure care was available for those in need.

Many teams saw demand increase as other local services, such as GP practices and community pharmacies, closed as per usual bank holiday arrangements.

People using the NHS in the coming days are now asked to continue showing their support and solidarity for staff, especially as teams work extra hard to minimise any further disruption.

Dr Amanda Webb, Chief Medical Officer, Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board, said: “The last week or so has been an incredibly challenging and emotional time for the whole country, but especially for those working in the NHS.

“It was only a few months ago that the Queen awarded the entire health service the George Cross medal for its efforts during the pandemic, and many staff have understandably felt a great sense of loss at Her Majesty’s passing.

“Coupled with this, frontline teams have been working around the clock to ensure those who have needed care could receive it quickly and safely, and the support shown by the public so far has been greatly appreciated.

“While some may have had appointments postponed, and others may face a longer wait this week due to increased activity, we ask that people show patience, kindness and understanding as we work to get patients seen in as short a time as possible.”

Any person whose hospital or GP appointment for Monday 19 September was affected by the bank holiday should have been contacted directly ahead of the long weekend.

If an alternative date has not already been provided, people will be given details of their new appointment in the coming days.

Members of the public can play their part in easing the pressure on the local NHS over the coming days by choosing the healthcare option most appropriate for their condition.

Many minor illnesses and injuries can be managed safely and effectively at home with rest and over-the-counter medication, while quick help for any person unsure of how to treat a less-urgent condition can also be sought from community pharmacies.

In addition, people can get useful medical information, including symptom details and at-home treatment plans, via their smartphone, tablet or laptop by visiting the NHS website at or through NHS 111 online.

Further information on health and care services across Bath and North East Somerset, Swindon and Wiltshire, as well as details of how to access local pharmacies, can be found at