If you are registered with one of the GP practices listed in the dropdown menu below and cannot use GP online services, please do not call the practice to order your repeat prescriptions.

Instead, you can order repeat prescriptions by calling our NHS Bath and North East Somerset, Swindon and Wiltshire Prescription Ordering Direct (POD) service, on 0300 303 5090.

If you are unable to get through to POD, please use the contact form below or email bswicb.podemergency@nhs.net with the information asked for in the form - if anything is missing, this will delay your request. Your prescription will be sent to the pharmacy for collection after one week. Please note all emails will be deleted after one month and we are unable to respond individually to emails.
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If your prescription request is urgent, please telephone the POD to ensure it is dealt with the same day.

We have recently added a BaNES GP practice to our service, the Heart of Bath practice. If you are a patient at this practice you can use the contact details above to order repeat prescriptions. Patients at all other BaNES GP practices should continue to order prescriptions directly from the surgery.